Clockwork Research Specialists in managing the risks associated with human fatigue.
For over 10 years we have been assisting safety-critical industries to measure and understand fatigue risk, and to manage that risk through the implementation of fatigue risk management systems (FRMS).
WHAT WE DO
Fatigue Management Training
Fatigue Risk Management implementation often involves significant culture change for an organisation. To drive this change, training to inform individuals of their new responsibilities is required to give them the competency to meet them. Our Fatigue Management Training starts with a Training Needs Analysis to consider your training objectives and evaluate the extent to this they are being met.
FRM Diagnostic
Our Fatigue Risk Management Diagnostic (FRMD), assesses the extent to which your organisation is exposed to fatigue risk and the maturity and effectiveness of the FRM processes that are already in place.
Understanding Fatigue causes
To understand the effectiveness of your FRM, it is essential to gain insight from your workforce. Using Surveys and / or Focus Groups, we work to gain a clear understanding of the causes, and consequences of fatigue in your organisation, and how the current fatigue controls are working to control them.
Quantifying Schedule Fatigue
Fatigue is a risk to safety and operational effectiveness and increases the risk of accidents and absenteeism, diminishing employee health and productivity. This service forms part of an organisation’s journey from understanding FRM to learning how to apply the principals for performance improvement.
Building an FRMS
As well as facilitating safety, an FRMS can open up opportunities for greater operational effectiveness and flexibility. Achieving the most our of an FRMS relies upon developing capability to understand and translate fatigue science into practical operational solutions.
Developing Competence to Manage Fatigue Risk
We conduct a Training Needs Analysis (TNA) prior to designing an individual or group competence development plan. The competence development plan usually comprises a combination of one-to-one mentoring sessions as well as recommendations for formal training courses.
FRM Refresher Training
Effective fatigue management training is key to engaging crew with your fatigue risk management (FRM) processes, and ensuring that they understand the role they need to play in managing operational fatigue risks.
Fatigue Safety Cases and Scientific Studies
A safety case can give you an edge over other operators within a highly competitive industry. A successful safety case usually consists of i) a well designed scientific study and ii) an effective FRMS. Throughout the application process, we can assist with the regular updates that you will need to provide to your Regulator.
FRM Audit Services
Our independent audit service provides a gap analysis of all of your documented FRM processes and procedures with the relevant regulations, for example ORO. FTL in the aviation industry in Europe, ROGS in the UK rail industry, or industry standards in the energy industry. This service will provide a more in-depth evaluation of the extent to which your organisation is managing fatigue, and the effectiveness of your fatigue management process.
OUR CLIENTS
We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.
Russel Ellis
Director, Operations Control
Air Astana
Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.
Norman MacLeod
Human Factors Manager
Cathay Pacific Airlines
We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.
Matt Whipp
Manager SEP, Security & AvMed Training
Virgin Atlantic Airways
Our Experience
Aviation
Global aviation experience, leading the field by providing effective fatigue management solutions for clients in all sectors of the industry
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