The paper provides:
For over 10 years we have been assisting safety-critical industries to measure and understand fatigue risk, and to manage that risk through the implementation of fatigue risk management systems (FRMS).
Fatigue Risk Management implementation often involves significant culture change for an organisation. To drive this change, training to inform individuals of their new responsibilities is required to give them the competency to meet them. Our Fatigue Management Training starts with a Training Needs Analysis to consider your training objectives and evaluate the extent to this they are being met.
Our Fatigue Risk Management Diagnostic (FRMD), assesses the extent to which your organisation is exposed to fatigue risk and the maturity and effectiveness of the FRM processes that are already in place.
To understand the effectiveness of your FRM, it is essential to gain insight from your workforce. Using Surveys and / or Focus Groups, we work to gain a clear understanding of the causes, and consequences of fatigue in your organisation, and how the current fatigue controls are working to control them.
Fatigue is a risk to safety and operational effectiveness and increases the risk of accidents and absenteeism, diminishing employee health and productivity. This service forms part of an organisation’s journey from understanding FRM to learning how to apply the principals for performance improvement.
As well as facilitating safety, an FRMS can open up opportunities for greater operational effectiveness and flexibility. Achieving the most our of an FRMS relies upon developing capability to understand and translate fatigue science into practical operational solutions.
We conduct a Training Needs Analysis (TNA) prior to designing an individual or group competence development plan. The competence development plan usually comprises a combination of one-to-one mentoring sessions as well as recommendations for formal training courses.
Effective fatigue management training is key to engaging crew with your fatigue risk management (FRM) processes, and ensuring that they understand the role they need to play in managing operational fatigue risks.
A safety case can give you an edge over other operators within a highly competitive industry. A successful safety case usually consists of i) a well designed scientific study and ii) an effective FRMS. Throughout the application process, we can assist with the regular updates that you will need to provide to your Regulator.
Our independent audit service provides a gap analysis of all of your documented FRM processes and procedures with the relevant regulations, for example ORO. FTL in the aviation industry in Europe, ROGS in the UK rail industry, or industry standards in the energy industry. This service will provide a more in-depth evaluation of the extent to which your organisation is managing fatigue, and the effectiveness of your fatigue management process.
We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.
Russel Ellis
Director, Operations Control
Air Astana
Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.
Norman MacLeod
Human Factors Manager
Cathay Pacific Airlines
Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.
Pascal Kremer
Safety Manager
Luxair
Global aviation experience, leading the field by providing effective fatigue management solutions for clients in all sectors of the industry
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