Clockwork Research Specialists in managing the risks associated with human fatigue.
For over 10 years we have been assisting safety-critical industries to measure and understand fatigue risk, and to manage that risk through the implementation of fatigue risk management systems (FRMS).
WHAT WE DO
Fatigue Management Training
Fatigue Risk Management implementation often involves significant culture change for an organisation. To drive this change, training to inform individuals of their new responsibilities is required to give them the competency to meet them. Our Fatigue Management Training starts with a Training Needs Analysis to consider your training objectives and evaluate the extent to this they are being met.
FRM Diagnostic
Our Fatigue Risk Management Diagnostic (FRMD), assesses the extent to which your organisation is exposed to fatigue risk and the maturity and effectiveness of the FRM processes that are already in place.
Understanding Fatigue causes
To understand the effectiveness of your FRM, it is essential to gain insight from your workforce. Using Surveys and / or Focus Groups, we work to gain a clear understanding of the causes, and consequences of fatigue in your organisation, and how the current fatigue controls are working to control them.
Quantifying Schedule Fatigue
Fatigue is a risk to safety and operational effectiveness and increases the risk of accidents and absenteeism, diminishing employee health and productivity. This service forms part of an organisation’s journey from understanding FRM to learning how to apply the principals for performance improvement.
Building an FRMS
As well as facilitating safety, an FRMS can open up opportunities for greater operational effectiveness and flexibility. Achieving the most our of an FRMS relies upon developing capability to understand and translate fatigue science into practical operational solutions.
Developing Competence to Manage Fatigue Risk
We conduct a Training Needs Analysis (TNA) prior to designing an individual or group competence development plan. The competence development plan usually comprises a combination of one-to-one mentoring sessions as well as recommendations for formal training courses.
FRM Refresher Training
Effective fatigue management training is key to engaging crew with your fatigue risk management (FRM) processes, and ensuring that they understand the role they need to play in managing operational fatigue risks.
Fatigue Safety Cases and Scientific Studies
A safety case can give you an edge over other operators within a highly competitive industry. A successful safety case usually consists of i) a well designed scientific study and ii) an effective FRMS. Throughout the application process, we can assist with the regular updates that you will need to provide to your Regulator.
FRM Audit Services
Our independent audit service provides a gap analysis of all of your documented FRM processes and procedures with the relevant regulations, for example ORO. FTL in the aviation industry in Europe, ROGS in the UK rail industry, or industry standards in the energy industry. This service will provide a more in-depth evaluation of the extent to which your organisation is managing fatigue, and the effectiveness of your fatigue management process.
OUR CLIENTS
Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.
Graham Baguley
Operations Director
Titan Airways
Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.
Norman MacLeod
Human Factors Manager
Cathay Pacific Airlines
Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.
Pascal Kremer
Safety Manager
Luxair
Our Experience
Aviation
Global aviation experience, leading the field by providing effective fatigue management solutions for clients in all sectors of the industry
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