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Contact us:
+44 (0)1276 855 412

Clockwork Research

About Us

About Clockwork Research:

Founded in 2005 by Paul Jackson PhD MSc BSc and Alexandra Holmes PhD BSc Hons, Clockwork Research is a leading fatigue risk management consultancy. Clockwork Research delivers innovative and effective fatigue risk management solutions for clients across various sectors of the aviation industry, as well as other safety-critical operating environments, such as the Oil & Gas and Mining sectors. The company’s approach is founded upon a scientific understanding of the impact of human fatigue on safety-critical operations, combined with extensive industry experience and an appreciation of commercial realities.

The Clockwork Research team comprises a core group of experienced professionals (psychologists, physiologists and safety professionals) based in London, who are supported by experts in in the USA, Europe, Middle East and Australia. Clients include Aer Lingus, Air France, BA Cityflyer, BP, Cathay Pacific, easyJet, Flybe, Newmont Mining, Norwegian Air Ambulance, Qatar Airways, Repsol Sinopec, Shell, TAP Portugal, Thomas Cook, TNT, TUI and Virgin Atlantic. Clockwork Research was acquired by the Air Partner group in December 2016 and sits within its Consulting & Training division alongside Baines Simmons.

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.open quote

Russel Ellis

Director, Operations Control

Air Astana

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways