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Creating Fatigue Risk Management training for easyJet

easyjetThe Clockwork team has worked closely with easyJet since 2003. To date Clockwork has undertaken over 30 fatigue risk management projects for the airline. This research, together with the FRM training we have developed for the airline, has played a leading role in the development of the easyJet Fatigue Risk Management System.

The easyJet FRMS has gained international recognition as industry best practice and inspired similar programmes across other airlines, with the approval of regulators. Clockwork continues to provide FRM expertise to easyJet’s Fatigue Risk Management Team, most recently by helping the airline to implement EASA-compliant FRM training for all easyJet flight and cabin crew.

easyJet was one of the first airlines to introduce FRM training for crew. Beginning with FRM training for flight crew back in 2007, Clockwork has since developed comprehensive fatigue training for cabin crew. The training has been updated twice: first to make it compatible with iPads and other tablets, and second, to reflect the EASA FTL rules introduced in February 2016.

http://www.easyjet.com

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways