Contact us:
+44 (0)20 3805 7792
info@clockworkresearch.com

Clockwork Research
Paul Jackson

Paul Jackson

Managing Director

Dr Paul Jackson is a psychologist specialising in the impairment that accompanies tiredness, drug and alcohol use, with extensive experience as a consultant to both industry and government.

Paul has designed fatigue risk management systems and fatigue awareness training programmes for a range of clients including BP, Cargolux, Jetairfly, easyJet, Newmont Mining, Shell and Virgin Atlantic. He also leads Clockwork’s fatigue auditing service, in which capacity he has undertaken visits to mine sites and oil and gas installations in Australia, Angola, Egypt, Ghana, Indonesia, Libya, New Zealand, Oman, Peru, Qatar and the USA.

Previously, Paul was Research Programme Manager at the UK Department for Transport (DfT). During this time he served on the Secretary of State for Transport’s Honorary Medical Advisory Panel on Alcohol, Drugs and Substance Misuse and was the UK representative on the EU Expert Panel on Drugs and Alcohol.

In 2012 Paul was commissioned to write a series of reports for the DfT Advisory Panel on Drug Driving. Previously, Paul was invited by Sir Peter North to write a review of the current state of knowledge regarding drugs and driving in the UK and overseas. This report formed an integral part of the North Review of drink and drugs driving law.

A regular speaker at road and aviation safety conferences in the UK and overseas, Paul is also a highly experienced trainer, and is a Visiting Lecturer at Cranfield University. He also delivers the Joint Aviation Authority Training Organisation (JAA-TO) course ‘An Introduction to Fatigue Risk Management Systems’ for aviation operators, as well as a longer course for aviation regulators.

 

Paul completed his PhD at Imperial College, London, researching the effects of navigation systems on the development of cognitive skills. He also has a Masters degree in Environmental Psychology and a BSc (Jt Honours) in Psychology and Sociology.

Alexandra Holmes

Alexandra Holmes

Research Director

Dr Alexandra Holmes is Research Director at Clockwork Research, specialising in scientific safety cases and the implementation of Fatigue Risk Management Systems (FRMS) in aviation. With a PhD exploring the health effects of sleep loss and shift work, Alex is a current member of the ICAO Helicopter Fatigue Management Task Force and assists the UK CAA and Irish CAA to evaluate FRMS applications and safety cases.

Alex worked closely with easyJet to assist the company to become the first European airline to implement an FRMS. She has recently completed a two-year project with Southwest Airlines to implement the first system-wide FRMS in the US.

Alex has managed multiple Line Operations Safety Audit (LOSA) programmes and large research projects to explore the causes and consequences of pilot fatigue. She has undertaken scientific studies of the sleep, fatigue and performance of pilots working for Air France, Cathay Pacific and Qatar Airways.

 

Sarah Flaherty

Sarah Flaherty

Operations Manager

Dr Sarah Flaherty is Operations Manager at Clockwork Research. A human performance specialist with broad experience across the aviation, rail and petrochemical industries, Sarah has held posts in Quality, Safety, Human Factors and HR.

Specialising in the development and delivery of solutions to address cultural, engagement and human performance issues, Sarah has worked with both civil and military organizations, fixed wing and rotary, providing coaching, training and surveys for clients including British Airways, Boeing, Bristow Group, the Royal Navy, the Royal Air Force, the Military Aviation Authority, Flybe, SAS, BAE Systems, Cargolux, Serco and KLM.

In addition to programme management and leading consulting services, Sarah has become a trusted advisor to major operators through the development of sustained cultural change programmes.

Sarah obtained her first degree in psychology at the University of Manchester and her PhD at Cranfield University where she studied the requisite competencies of an accident investigator. As a member of the British Psychological Society and the BPS Special Group in Coaching Psychology, Sarah aims to ensure that its principles are considered within all products and services.

Sarah Booth

Sarah Booth

Principal Researcher

Sarah Booth is Principal Researcher at Clockwork Research. A specialist in human performance in the aviation and aerospace environments, Sarah has worked with aviation operators to develop and implement Fatigue Risk Management Systems (FRMS) across multiple regulatory environments.

Sarah specialises in the integration of key data streams into the FRMS. A highly experienced user of biomathematical fatigue models, Sarah develops key metrics for the analysis of roster-related-fatigue levels and the determination of broader schedule quality. Sarah also works closely with operators to implement effective, data-rich fatigue reporting systems, and to identify barriers to reporting.

A regular speaker at both academic and industry conferences, Sarah is also a trainer, delivering to operators in the implementation of Fatigue Risk Management, as well as courses in the use of biomathematical modelling.

Sarah obtained an honours degree in Physiological Sciences from the University of Oxford, focusing on cardiovascular physiology and immunology and a Master’s degree in Space Physiology and Health at King’s College London. Sarah is an Affiliate Member of the Royal Aeronautical Society.

Camille Burban

Camille Burban

Senior Behavioural Researcher

Dr Camille Burban is a Senior Behavioural Researcher at Clockwork Research. She specialises in aviation human factors and safety investigations. Her role involves a wide range of tasks, including development of fatigue surveys and survey analysis, development of fatigue investigation processes, review and recommendations of procedures, scientific studies of roster patterns and the use of biomathematical models to conduct roster analysis.

Camille recently completed her PhD in Safety and Human Factors at the Safety and Air Accident Investigation Centre at Cranfield University, UK.  Her research examined the training needs for air accident investigators, and helped develop recommendations for investigation organisations on the extent to which investigators should be trained in human factors, the topics to be approached during such training, and the ideal attributes of a human factors expert involved in investigations. Whilst undertaking her PhD, she won the ISASI Rudolf Kapustin award and presented her research at several international conferences. She also lectured to Masters students and professional investigators at Cranfield University as part of her studies.

Camille has a long established interest in and passion for aviation safety, having previously obtained a Mechatronics engineering diploma from ENSIAME, France (Master’s degree), and an MSc in Human Factors and Safety Assessment in Aeronautics from Cranfield University (UK). Her MSc thesis focused on the way human factors was considered at the UK Air Accidents Investigation Branch.

Curt Graeber

Curt Graeber

Dr Curt Graeber is President of The Graeber Group, Ltd., an independent consultancy specialising in human performance and aviation safety. He retired from Boeing in 2008 as a Senior Technical Fellow, Chief Engineer for Human Factors and Director of Regional Safety Programs. He also served as Chief, Crew Operations, for the development of the 737-NG airplane series.

Previously Dr Graeber led the flight crew fatigue program at NASA’s Ames Research Center. Curt has received numerous awards from various international aerospace organizations and has authored over 100 scientific and technical articles. He is a Fellow of the Royal Aeronautical Society, the Aerospace Medical Association and the Flight Safety Foundation. He co-chaired the Flight Safety Foundation’s Ultra Long-Range Crew Alertness Initiative and led ICAO’s Fatigue Risk Management Systems (FRMS) Task Force. He chairs Air New Zealand’s Independent Alertness Advisory Panel and has worked with Clockwork as an FRMS advisor to Air France and Southwest Airlines.

open quote

Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

open quote

We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways

open quote

Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.open quote

Pascal Kremer

Safety Manager

Luxair