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Clockwork Research

Cultural improvement

The implementation of a Fatigue Risk Management System requires more than a set of manuals, procedures and roster analyses. For the FRMS to be truly effective the organisation needs to have in place a strong reporting culture and a healthy safety culture.

  • Are your employees comfortable reporting fatigue?
  • Will your organisation respond appropriately to these reports?
  • Is there an atmosphere of trust, listening and learning?
  • What might you need to do to make sure that your organisation really gets the value it deserves from the FRMS?

Clockwork Research is able to guide you not only through the tangible elements of implementation such as your policy, reporting mechanism or biomathematical model choice: we can also provide training and support for your people to ensure that the influence they have on your organisational culture is positive.

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and quote

Graham Baguley

Operations Director

Titan Airways

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex quote

Russel Ellis

Director, Operations Control

Air Astana

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Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our quote

Pascal Kremer

Safety Manager