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+44 (0)20 3805 7792

Clockwork Research

Cultural improvement

The implementation of a Fatigue Risk Management System requires more than a set of manuals, procedures and roster analyses. For the FRMS to be truly effective the organisation needs to have in place a strong reporting culture and a healthy safety culture.

  • Are your employees comfortable reporting fatigue?
  • Will your organisation respond appropriately to these reports?
  • Is there an atmosphere of trust, listening and learning?
  • What might you need to do to make sure that your organisation really gets the value it deserves from the FRMS?

Clockwork Research is able to guide you not only through the tangible elements of implementation such as your policy, reporting mechanism or biomathematical model choice: we can also provide training and support for your people to ensure that the influence they have on your organisational culture is positive.

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.open quote

Russel Ellis

Director, Operations Control

Air Astana

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways

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Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.open quote

Pascal Kremer

Safety Manager