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Clockwork Research

FRMS design and implementation

Clockwork Research is dedicated to enabling clients to implement an effective Fatigue Risk Management System (FRMS). Having helped to develop some of the most advanced FRMS operating today, we are able to provide guidance and assistance with FRMS design and implementation.

Our years of experience assisting companies to implement FRMS have given us an in-depth understanding of the steps operators can take to make the implementation process as smooth as possible, as well as an appreciation of the pitfalls that can hinder progress without proper preparation and planning.

We can work with you to design and implement all of the elements of an FRMS, including fatigue management training, fatigue reporting systems, investigation procedures, the identification and calculation of fatigue safety performance indicators (SPIs), fatigue risk assessment and safety assurance.

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.open quote

Russel Ellis

Director, Operations Control

Air Astana

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines