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Gap analysis

A gap analysis is one of the first steps to take towards FRMS implementation. The objective of the analysis is to:

  • identify elements of the FRMS that are already available in existing systems and process
  • identify existing systems and processes that could be modified to meet the needs of FRMS (to minimize “re-inventing the wheel”)
  • identify where new systems and processes need to be developed
  • inform an FRMS Implementation Plan, including Training and Promotions Plans.

The structured gap analysis reviews all the following FRMS components and identifies whether they are present, suitable, operating and effective:

  • FRMS Policy and Documents – management commitment and responsibilities; safety accountabilities; appointment of key personnel; FRMS documentation
  • Fatigue Risk Management Processes – fatigue risk identification; fatigue risk assessment and mitigation process
  • FRMS Safety Assurance Processes – FRMS performance monitoring and measurement; the management of change affecting fatigue risk; continuous improvement of the FRMS
  • FRMS Promotion Processes- training and education; FRMS communication.

Based on the ICAO FRMS evaluation form used by regulators, the gap analysis will enable operators to build an implementation roadmap and measure their progress through the four stages of implementation: preparation; trial; launch; maintain and improve.

Clockwork Research has facilitated gap analyses for a wide range of aviation operators, helping them to build internal evidence of the presence and suitability of the components that are required for an operating and effective FRMS.

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways