Contact us:
+44 (0)20 3805 7792
info@clockworkresearch.com

Clockwork Research

Incident investigation

Investigating the contribution of fatigue to incidents and accidents can be a daunting task. Clockwork Research can assist with incident investigation, using our innovative techniques for identifying and assessing fatigue and our knowledge of how to develop appropriate interventions to reduce the likelihood of recurrence.

We have a range of training courses to develop the knowledge and skills of your investigators and offer ongoing support to ensure effective investigations. Our training courses use detailed case studies to illustrate the role of fatigue and as an engaging way to demonstrate the techniques we have developed to investigate fatigue contributory factors.

For operators looking to demonstrate continuous improvement to their regulator we also offer a service to review your existing investigations and evaluate interventions.

 

 

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways

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Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.open quote

Pascal Kremer

Safety Manager

Luxair