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Contact us:
+44 (0)20 3805 7792
info@clockworkresearch.com

Clockwork Research

Incident investigation

Investigating the contribution of fatigue to incidents and accidents can be a daunting task. Clockwork Research can assist with incident investigation, using our innovative techniques for identifying and assessing fatigue and our knowledge of how to develop appropriate interventions to reduce the likelihood of recurrence.

We have a range of training courses to develop the knowledge and skills of your investigators and offer ongoing support to ensure effective investigations. Our training courses use detailed case studies to illustrate the role of fatigue and as an engaging way to demonstrate the techniques we have developed to investigate fatigue contributory factors.

For operators looking to demonstrate continuous improvement to their regulator we also offer a service to review your existing investigations and evaluate interventions.

 

 

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.open quote

Russel Ellis

Director, Operations Control

Air Astana

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.open quote

Pascal Kremer

Safety Manager

Luxair