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Contact us:
+44 (0)20 3805 7792
info@clockworkresearch.com

Clockwork Research

Operational personnel

In order to manage their own alertness effectively, operational personnel need to be given the required knowledge and skills.  Our FRM training can help them to make safe choices.

Clockwork Research has developed fatigue awareness and countermeasures training for operational personnel, designed to provide them with an understanding of the science behind sleep and fatigue and the company’s policies and procedures for managing fatigue in order to meet their responsibilities.  Our training syllabus is designed to meet current applicable regulations (e.g. ORO.FTL.250) and can be tailored to reflect your policies and ways of working.

Through this interactive session, we will enable your staff to:

  • Understand the science of sleep, circadian rhythms, fatigue and performance
  • Gain awareness of your company approach to managing fatigue
  • Recognise the effects that fatigue has on individual performance, health and business efficiency
  • Identify the early warning signs of fatigue and effective team strategies for mitigating its effects
  • Identify the causes and consequences of fatigue in the operation, and
  • Identify the effective strategies that can be used to limit fatigue and manage alertness.
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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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Luxair has built a strong link to Clockwork over the past years. Not only did they help us to develop successful fatigue surveys with our cabin and cockpit crews but they also played a major role in the development of our fatigue reporting, our FRMS training and the analysis of our scheduling practices. Clockwork's staff were always open to our ideas/thoughts and with their professionalism and dedication helped us achieve our goal of mitigating fatigue related risks through our SMS.open quote

Pascal Kremer

Safety Manager

Luxair