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Clockwork Research

Fatigue risk site assessment and auditing

For larger clients who have introduced global policies or standards for managing fatigue, Clockwork Research provides a fatigue risk site assessment and auditing service.

Fatigue risk site assessments may be required where a group or groups at a site are involved in activities that are susceptible to the effects of fatigue (e.g. haul truck drivers, control room operators, emergency response teams), and/or the consequences of fatigue impacting on their performance would be significant. Clearly, both oil and gas and mining operations feature groups involved in a wide range of activities that are safety-critical, susceptible to the effects of fatigue, and have the potential to cause major undesirable consequences.

A fatigue risk site assessment employs a range of data collection techniques. For example, published rosters may be analysed using a bio-mathematical fatigue model, to identify groups at risk of fatigue due to features of their roster.  Subsequently, an environmental assessment may be conducted to identify features of the work environment that might contribute to fatigue (e.g.  environmental conditions, the ergonomics of the workplace and job design characteristics).

The assessment may also involve conducting interviews with representative groups of employees engaged in key roles or parts of the operation identified by the initial analysis and discussions with the safety team. At the conclusion of the assessment the site management is provided with an actions checklist detailing recommendations to enable them to achieve compliance with the company’s FRM standards. Training may also be provided so that the site has a local pool of qualified fatigue champions.

At the end of the site assessment our team leave the site management team with an Action Plan detailing the main contributors to fatigue, and key tasks that should be completed to enable the site to progress to the next level of compliance. For sites that are introducing a Fatigue Management Plan (FMP), the Action Plan can be used to support the development of the FMP.

To date, Clockwork has successfully conducted fatigue risk site assessments at sites in Australia, Angola, Egypt, Ghana, Indonesia, Libya, New Zealand, Oman, Peru, Qatar, Scotland and the USA.

 

 

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways