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+44 (0)20 3805 7792
info@clockworkresearch.com

Clockwork Research

Surveys

Surveys offer an effective and efficient means of collecting facts and opinions from your workforce. The data collected via a crew fatigue survey provides the organisation with baseline data against which future performance of the FRMS can be compared.

Whether you’re looking to uncover answers, provoke thought and discussion or gather data upon which to make decisions or provide comparisons, Clockwork Research is experienced in designing an appropriate solution to meet your needs.

You may want to collect baseline data before commencing the development of your FRMS or assess how your staff are feeling about a change programme being introduced: whatever the objectives, our clients trust us to manage the survey process efficiently and professionally.

By providing employees with a forum to raise concerns and issues, a survey can act as an early warning system to identify potential problems before they cause harm. All data submitted is treated in strict confidence, preserving employee anonymity.

We are frequently asked to survey organisation-wide populations to quantify their sleep and fatigue levels, explore the consequences of fatigue for safety, identify and quantify fatigue hazards and establish the effectiveness of fatigue management strategies currently employed.  We also explore commuting practices and driver fatigue before and after duty periods.

Our complementary culture surveys enable companies to understand their challenges in relation to engagement, safety behaviours and trust: all elements essential to the culture of reporting that underpins a Fatigue Risk Management System.

Clockwork complies with the Data Protection Act 1998 and is registered with the Information Commissioner’s Office, registration number ZA198071.

 

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex environment.open quote

Russel Ellis

Director, Operations Control

Air Astana

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways