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Clockwork Research


Surveys offer an effective and efficient means of collecting facts and opinions from your workforce. The data collected via a crew fatigue survey provides the organisation with baseline data against which future performance of the FRMS can be compared.

Whether you’re looking to uncover answers, provoke thought and discussion or gather data upon which to make decisions or provide comparisons, Clockwork Research is experienced in designing an appropriate solution to meet your needs.

You may want to collect baseline data before commencing the development of your FRMS or assess how your staff are feeling about a change programme being introduced: whatever the objectives, our clients trust us to manage the survey process efficiently and professionally.

By providing employees with a forum to raise concerns and issues, a survey can act as an early warning system to identify potential problems before they cause harm. All data submitted is treated in strict confidence, preserving employee anonymity.

We are frequently asked to survey organisation-wide populations to quantify their sleep and fatigue levels, explore the consequences of fatigue for safety, identify and quantify fatigue hazards and establish the effectiveness of fatigue management strategies currently employed.  We also explore commuting practices and driver fatigue before and after duty periods.

Our complementary culture surveys enable companies to understand their challenges in relation to engagement, safety behaviours and trust: all elements essential to the culture of reporting that underpins a Fatigue Risk Management System.

Clockwork complies with the Data Protection Act 1998 and is registered with the Information Commissioner’s Office, registration number ZA198071.


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We have been working closely with Clockwork since 2013. They have been instrumental in the airline successfully setting up an effective fatigue programme, through an in-depth analysis of the airlines operations and produced excellent training materials to improve the crew understanding of fatigue. The staff at Clockwork are extremely knowledgeable and professional, making it easy to achieve good results in reducing the risks associated with fatigue in our very complex quote

Russel Ellis

Director, Operations Control

Air Astana

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways