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+44 (0)1276 855 412

Clockwork Research

About Us

About Clockwork Research:

Founded in 2005 by Paul Jackson PhD MSc BSc and Alexandra Holmes PhD BSc Hons, Clockwork Research is a leading fatigue risk management consultancy. Clockwork Research delivers innovative and effective fatigue risk management solutions for clients across various sectors of the aviation industry, as well as other safety-critical operating environments, such as the Oil & Gas and Mining sectors. The company’s approach is founded upon a scientific understanding of the impact of human fatigue on safety-critical operations, combined with extensive industry experience and an appreciation of commercial realities.

The Clockwork Research team comprises a core group of experienced professionals (psychologists, physiologists and safety professionals) based in London, who are supported by experts in in the USA, Europe, Middle East and Australia. Clients include Aer Lingus, Air France, BA Cityflyer, BP, Cathay Pacific, easyJet, Flybe, Newmont Mining, Norwegian Air Ambulance, Qatar Airways, Repsol Sinopec, Shell, TAP Portugal, Thomas Cook, TNT, TUI and Virgin Atlantic. Clockwork Research was acquired by the Air Partner group in December 2016 and sits within its Consulting & Training division alongside Baines Simmons.

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Titan Airways engaged with Clockwork to assist in the development of training to meet both the regulatory needs of EASA-FTL and the unique fatigue management challenges that we face in an ad-hoc operating environment. Clockwork’s approach to the task was methodical and also sympathetic to the diverse operation types we have. The communication from the Clockwork team was excellent throughout the project including ongoing support after release. The final training product truly combined the theoretical and practical aspects of fatigue management with the Titan operating environment and ethos.open quote

Graham Baguley

Operations Director

Titan Airways

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Clockwork’s insights and experience enabled us to improve our data collection rates and their analytical skills offered invaluable insights into operational issues. It is fair to say that Clockwork has caused us to completely rethink our LOSA process, turning it into a true added-value proposition.open quote

Norman MacLeod

Human Factors Manager

Cathay Pacific Airlines

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We embarked on a complex project with Clockwork and the team at Clockwork were receptive to our ideas and made sure they immersed themselves in our own company culture. This relationship building gave us the ability to give open and honest feedback from both parties which resulted in an excellent programme that our cabin crew could use that was appropriate to their roles and easy to relate to.open quote

Matt Whipp

Manager SEP, Security & AvMed Training

Virgin Atlantic Airways